The main purpose of this article is to analyze literature related to the system theory and to present the system of increase in organization effectiveness using voice analysis. The concepts of the system approach were analyzed, the definition of the system, its components and classification were discussed. Following the principles of the system theory, the system of increase in organization effectiveness using voice analysis was designed. Each element was briefly discussed, i.e. processes influencing the employee, the environment, voice analysis system, expert system, prime and final organizational effectiveness. In addition, the relations between these elements were indentified. 

Article in Lithuanian